@article {Yam_2021,
	title = {Robots at work: People prefer{\textemdash}and forgive{\textemdash}service robots with perceived feelings.},
	journal = {Journal of Applied Psychology},
	volume = {106},
	number = {10},
	year = {2021},
	pages = {1557{\textendash}1572},
	publisher = {American Psychological Association (APA)},
	issn = {0021-9010},
	doi = {10.1037/apl0000834},
	url = {http://dx.doi.org/10.1037/apl0000834},
	author = {Yam, Kai Chi and Bigman, Yochanan E. and Tang, Pok Man and Ilies, Remus and De Cremer, David and Soh, Harold and Gray, Kurt}
}
